Privacy Policy

Last Updated: February 2026

RuggedJointCare is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website and use our services.

1. Information We Collect

Information You Provide Directly

We collect information you voluntarily provide through:

• Contact form submissions (email address and message content)
• Email correspondence with our staff
• Inquiry requests for educational materials

Automatically Collected Information

We collect limited technical information when you visit our website:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referral source

Cookies

We use only essential cookies required for basic site functionality. We do not use tracking cookies, advertising cookies, or analytics cookies for behavioral monitoring. Our cookie consent banner appears on first visit to allow you to control essential cookie usage.

2. How We Use Your Information

We use the information we collect for:

• Responding to your inquiries and information requests
• Providing educational content and resources
• Maintaining and improving website functionality
• Ensuring legal compliance and protecting our rights

3. Information Sharing and Disclosure

We do not sell, trade, or transfer your personal information to third parties. We do not share your information except:

• When required by law or legal process
• To protect our legal rights and security
• To protect user safety and welfare

4. Data Retention

We retain personal information only as long as necessary to:

• Respond to your inquiry
• Comply with legal obligations
• Resolve disputes

Contact information from form submissions is generally retained for one year unless you request deletion earlier. Email correspondence is retained according to standard business practices.

5. Your Rights Under GDPR

As a European educational resource, we comply with the General Data Protection Regulation (GDPR). You have the following rights:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate information
• Right to Erasure: Request deletion of your personal data (right to be forgotten)
• Right to Restrict Processing: Request limitation of how we use your information
• Right to Data Portability: Request transfer of your data in a standard format
• Right to Object: Object to our processing of your personal data

To exercise any of these rights, please contact us at [email protected] with your request and name.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing personal information.

8. Contact Information

For questions about this Privacy Policy, requests to exercise your rights, or privacy concerns, please contact us:

RuggedJointCare
Felsgasse 6
6561 Ischgl, Tirol
Austria
Email: [email protected]
Phone: +43 5444 987 6543

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by updating the "Last Updated" date at the top of this page. Your continued use of our website following changes constitutes your acceptance of the updated Privacy Policy.

10. Lawful Basis for Processing

We process personal information on the following lawful bases under GDPR:

• Consent: When you provide information through our contact form, you consent to processing for responding to your inquiry
• Legitimate Interests: We process technical information to maintain website security and functionality
• Legal Obligation: We may process information as required by applicable laws

This Privacy Policy was last updated February 2026 and complies with EU privacy regulations including GDPR and the Austrian Data Protection Act (Datenschutzgesetz).